FAQ
Frequently Asked Questions (FAQ)
What is Arvella Fragrance?
Arvella Fragrance is a fragrance sampling and decanting service. We provide 100% authentic luxury fragrance decants and samples, hand-filled into convenient travel sprays, so you can try high-end perfumes without committing to a full bottle.
What is a decant?
A decant is a smaller portion of a fragrance that has been transferred from its original bottle into a travel-friendly spray. Our decants come in sizes of 3ml, 5ml, and 10ml, and are perfect for sampling or on-the-go use.
Are your fragrances authentic?
Yes, all of our fragrances are 100% authentic. We source directly from authorized retailers and verified distributors to ensure the highest quality and authenticity.
How do I use a fragrance decant?
Using a decant is simple! Spray the fragrance onto your pulse points, such as your wrists, neck, or behind your ears. Allow the fragrance to dry naturally without rubbing it in, so the scent can develop as intended.
What sizes are available?
We offer decants in three sizes: 3ml, 5ml, and 10ml. These sizes are perfect for sampling, travel, or adding variety to your fragrance wardrobe.
How are the decants filled?
Each decant is hand-filled with precision and care to ensure the fragrance remains pure and unaltered. We use high-quality, sterile travel spray bottles to preserve the scent's integrity.
How long does a decant last?
The longevity of a decant depends on the size and your usage. On average:
- A 3ml decant provides about 30-45 sprays.
- A 5ml decant provides about 50-75 sprays.
- A 10ml decant provides about 100-150 sprays.
What is your return policy?
Due to the nature of our products, we do not accept returns or exchanges. If there is an issue with your order, please contact us at adrian@arvellafragrance.com, and we will do our best to resolve the issue.
How can I contact you?
You can reach us via email at adrian@arvellafragrance.com or through our social media channels on Instagram, TikTok, and Facebook at @ArvellaFragrance.
How can I stay updated on new arrivals?
Follow us on our social media platforms and subscribe to our newsletter to stay updated on the latest arrivals, special offers, and exclusive announcements. @ArvellaFragrance on Instagram, Facebook, and TikTok.
If you have any additional questions, feel free to contact us. We’re here to help!