FAQ

Frequently Asked Questions (FAQ)

What is Arvella Fragrance?

Arvella Fragrance is a fragrance sampling and decanting service. We provide 100% authentic luxury fragrance decants and samples, hand-filled into convenient travel sprays, so you can try high-end perfumes without committing to a full bottle.

What is a decant?

A decant is a smaller portion of a fragrance that has been transferred from its original bottle into a travel-friendly spray. Our decants come in sizes of 3ml, 5ml, and 10ml, and are perfect for sampling or on-the-go use.

Are your fragrances authentic?

Yes, all of our fragrances are 100% authentic. We source directly from authorized retailers and verified distributors to ensure the highest quality and authenticity.

How do I use a fragrance decant?

Using a decant is simple! Spray the fragrance onto your pulse points, such as your wrists, neck, or behind your ears. Allow the fragrance to dry naturally without rubbing it in, so the scent can develop as intended.

What sizes are available?

We offer decants in three sizes: 3ml, 5ml, and 10ml. These sizes are perfect for sampling, travel, or adding variety to your fragrance wardrobe.

How are the decants filled?

Each decant is hand-filled with precision and care to ensure the fragrance remains pure and unaltered. We use high-quality, sterile travel spray bottles to preserve the scent's integrity.

How long does a decant last?

The longevity of a decant depends on the size and your usage. On average:

  • A 3ml decant provides about 30-45 sprays.
  • A 5ml decant provides about 50-75 sprays. 
  • A 10ml decant provides about 100-150 sprays.

What is your return policy?

Due to the nature of our products, we do not accept returns or exchanges. If there is an issue with your order, please contact us at adrian@arvellafragrance.com, and we will do our best to resolve the issue.

How can I contact you?

You can reach us via email at adrian@arvellafragrance.com or through our social media channels on Instagram, TikTok, and Facebook at @ArvellaFragrance.

How can I stay updated on new arrivals?

Follow us on our social media platforms and subscribe to our newsletter to stay updated on the latest arrivals, special offers, and exclusive announcements. @ArvellaFragrance on Instagram, Facebook, and TikTok.

If you have any additional questions, feel free to contact us. We’re here to help!

 

Based on 620 reviews
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(585)
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Great scent profile and excellent longevity

Great scent profile and excellent longevity. Highly recommend fragrance and seller💪🏾💪🏾💪🏾

A
Mind Games Queening
Alexander Vaughn
Great and

Great and authentic!

K
YSL MYSLF L'Absolu
Kevin Nior Mascarina
Authentic and quick shipping!

Arrived within 3-4 days of ordering, earlier than the estimated date of delivery! Well packaged and an authentic YSL! This is the discounter to get your smell good goods!

Great Discounter!

Shipping was quick, bottle is legit, packing was great as well, nicely secured! Definitely my go to discounter from now on!

The scent is amazing

The scent is amazing, fast shipping, great customer service!

Scent 5⭐️ Customer Service is even better

Scent 5⭐️
Customer Service is even better.

As long as the products stay legit and customer servicestays the same this is my one stop shop for decants & samples.

Amazing delivery speed 10/10

Amazing delivery speed and the product is great

S
Shipping Protection
Sunny Siefken
Good

Everything came as expected.

Goated Fragrance Discounter! muaw ha ha

Fragrance came within a week of being shipped out and had excellent packaging to make sure the fragrance and box were in pristine condition when they arrived to me.Clive is one of my favorite houses and I plan to buy many more fragrances from Arvella! definitely one of the if not the best discounter I've used based on price as well as shipping times, packaging and quality experience. I love Adrain and hope many others find and are able to enjoy the many and continually growing fragrance options on Arvella Fragrance. Adrian is super friendly and if there are fragrances you would like to see on Arvella Fragrance, I see him often ask for recommendations on what he should try and get to put up for everyone on his TikTok live streams.

NarcoticDelight

Shipping was pretty fast, packaged very well. Smells amazing, great prices as always! Will order again!

K
Mind Games French Defense Sample
Kristopher Nokielski
All the fragrances I’ve bought from this man are amazing

All the fragrances I’ve bought from this man are amazing. He reply’s fast ships fast and never lets you down . Ty sir and of course we will be doing more business together 😎😎😎

Great long lasting fruity fresh scent

Great long lasting fruity fresh scent. Always purchase decants from Arvella, gets everything shipped fast and secure

Customer service was great

Customer service was great. I reached out about my order and Adrian responded within 5 minutes, also providing an update message a few days later. Arvella is going to be my new favorite store.

I was Very scared because my shipping

I was Very scared because my shipping information wasn’t updating and i did find the site fromTikTok usually i use jomashop or fragrancenet but i would definitely shop again after emailing the site for customer service Adrian himself reached out himself and reassured me about my package and fixed the issue with everything and calmed my situation 10/10 products all real and 100/10 customer service will definitely order from here again

Best PDM

Oajan is everyone’s favorite winter pdm for a reason, warm rich vanilla apple pie.

10/10 fragrance

Gentle Fluidity Silver

Excellent price. Fast and secure shipping. One of the best places on the web to grab authentic designer and niche fragrances!

D
Initio Paragon Tester
Donte Sincere

Everything about this experience was top-tier. The packaging was professional, the scents were authentic and fresh, and the shipping was fast. You can tell they care about quality and customer satisfaction. I’ll definitely be ordering again!

D
Bond No. 9 Chez Bond
Donte Sincere

Everything about this experience was top-tier. The packaging was professional, the scents were authentic and fresh, and the shipping was fast. You can tell they care about quality and customer satisfaction. I’ll definitely be ordering again!

Everything about this experience was top-tier. The packaging was professional, the scents were authentic and fresh, and the shipping was fast. You can tell they care about quality and customer satisfaction. I’ll definitely be ordering again!

Everything about this experience was top-tier. The packaging was professional, the scents were authentic and fresh, and the shipping was fast. You can tell they care about quality and customer satisfaction. I’ll definitely be ordering again!

P
Mind Games J'Adoube Sample
Patrick A. Frazier
My Mind Games J’Adoube Review

This is a really fruity nice smell. It would be great to add to a collection I was pleased with the smell and surprised.

P
Mind Games Vieri Sample
Patrick A. Frazier
My Mind Games Vieri Review

10 out of 10 this one smells amazing. An it was shipped and protected well. Highly Recommended. I enjoy this smell a lot.

Absolutely amazing is all I have to say.

I can not recommend Arvella fragrances enough. It was hands down the best experience I have ever had ordering anything online. The selection is great. The prices are great. The packaging is great. The shipping time is great. But by far the best part is Adrian his customer service is second to none. He offered to help me pick just the right fragrance I was looking for. Always responded back to me. And was very helpful in my decision. If you are looking for decants in various sizes or full bottles at amazing prices look no further. Also mind games blockade is 🔥🔥🔥

overall satisfied

package came in perfect condition, only problem was how long the fragrance took to arrive but that is understandable because is was overseas